Our Mission

At HomeCare Professionals our mission is simple.

We are here to help. We can help people not only buy providing quality care at great value, but also by answering questions, offering advice, suggesting resources, or simply by listening. Take a minute to look over the information on our website or simply give us a call for direct answers to your questions. We sincerely believe the more people we can help, the more successful we will be as a company and as part of the Bay Area community.

“The caregivers not only attended to my mother physical needs . . . they also brought positive energy into the house which helped with my Mom’s mental health.”
“Thank you for giving me the piece of mind knowing that my mother had that exceptional care that any daughter would want for her mother, or any parent for that matter. I will be forever grateful.”
“I can’t thank you enough for the wonderful care you gave my mother.”
“I felt you were always willing to work with me in finding the right caregiver”
“Thank you very much for the great help for Trudy in her battle with Parkinson’s Disease”

Services

Our services are available anywhere from a few hours a day to 24 hours a day / 7 days a week. We are flexible and will work to establish a schedule that works best for you. Homecare Professionals provides assistance with the following:

  • Ambulation + Mobility
  • Incontinence
  • Bathing
  • Medication Supervision
  • Dressing, Grooming + Hygiene
  • Light Housekeeping
  • Errands
  • Meal Preparation
  • Laundry
  • Companionship
  • And Much More!

Costs

The cost of services is a major concern for most families. Unfortunately, there are many factors such as location, difficulty of care, number of clients, etc. that make publishing accurate rates difficult. With a few simple questions answered, we are able to provide you with an exact and accurate quote. We are very proud that our rates are nearly always:

Schedule Your FREE Assessment

HomeCare Professionals provides complimentary in-person assessments. During the assessment we will outline a care plan, costs, and ensure all questions are thoroughly addressed before services commence.

Arranging for Services

People frequently ask: “How do we arrange for HomeCare? How does the process work?”

Below is an outline of how the process typically works with HomeCare Professionals. We understand that each client is different and each situation unique. Our client’s timeline is usually the driving factor and can significantly alter the outline below. Sometimes we get requests for a service to start the same day as the initial contact. In other cases, a family might explore the idea of HomeCare for months prior to making a decision. At HomeCare Professionals we strive to be as flexible as possible. We work to fit your needs and schedule, not the other way around.

Step 1: Contact

The client or their agent (someone acting on the client’s behalf) decide they are interested in exploring HomeCare. They proactively research service providers or get a referral for a company in their geographic area of need. Step one is completed when the client/agent calls or contacts HomeCare Professionals.

Step 2: Is HomeCare appropriate?

HomeCare Professionals and the client/agent will have a conversation over the phone about the general needs of the client. This conversation will allow HomeCare Professionals to determine if the client’s care needs make the client an appropriate candidate for HomeCare. We will also be able to give an accurate idea of the cost of the requested services. If the client is found to not be a candidate for HomeCare Professionals services, we will attempt to refer the client/agent to appropriate providers. If the client is found to be a good candidate an in-person assessment will be scheduled.

Step 3: The assesment

An assessment is a face to face consultation by HomeCare Professionals with the client/agent where all details pertaining to the care arraignment are discussed. Exact cost, schedule, care needs and other factors will all be discussed and agreed upon at this meeting. In some cases the client/agent will agree to commence services after this step. Often step 4 will follow.

Step 4: Interviews

After completing the assessment, HomeCare Professionals will provide caregivers for the client/agent to interview. Interviews allow for the best initial match between clients and the caregiver providing the service. HomeCare Professionals has large team of caregivers who have a broad range of experience and backgrounds. Finding that right match is a very important aspect of what we do. Interviews should generally be conducted shortly before (a few days) service will commence. The vast majority of our clients select one of the first few caregivers they interview. The interview step is sometimes skipped due to time considerations if services are urgently needed.

Step 5: Commencing service

Once the caregiver(s) have been agreed upon all that is required is a signature on our service agreement and services can begin at the agreed upon time.

Get in touch today!

Send Email

You can call us at 415.722.5658 or send an email to arrange your complimentary in-person assessments.
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Caregivers

Matching the right caregiver to the right patient is our first priority.

Homecare Professionals matches caregiver’s skills to patient needs. In addition, we consider personality, religion, common interests and compassion as important factors. This creates the best possible match among patient, caregiver, and family / loved ones. We believe compatibility and communication are key to a caring relationship. HomeCare Professionals Provides:

Certified Home Health Aides

Certified Nurse Assistants

Experienced Attendants + Homemakers

HomeCare Professionals employs all of our caregivers. This enables us to offer the utmost in convenience and liability protection for our clients. Included in our rates are:

  • All Payroll, State + Federal Taxes
  • Workmans Compensation Insurance
  • Professional + General Liability Insurance
  • Bonding

Every employee undergoes a careful screening process including:

  • Nationwide Criminal Background Checks
  • Social Security Number Verification
  • DMV Driving Report
  • Professional Reference Checks

FAQ

The term “HomeCare” is often confused with the “Home Health Care”. “Home Care” specifically means non-medical services that are given at home. Most commonly, assistance with ADL’s (activities of daily living) is greatest area of need in HomeCare. Please see our Services page for an expanded list of ADL’s and other examples of HomeCare. HomeCare services are usually anywhere from 4 hours to 24 hours a day and can occur 7 days a week if need be. Payment forHomeCare is typically an out of pocket expense for the client. Medicare and the vast majority of health insurance plans to not cover the services (with the exception of Long Term Care Insurance).

“Home Health Care” refers to medical services administered in the patient’s home. The most common examples include Physical Therapy, Occupational Therapy, and home nurse visits. Home Health visits are typically 1 to 2 hours and a day or two a week depending on the patient’s needs. Payment for home health is typically covered by most people’s employer health insurance plan and/or by Medicare.

It is very common for people to receive both HomeCare and home health care concurrently. Usually the services will be provided by two separate companies. There are very few companies who provide both HomeCare and home health care services, but a good working relationship between the companies is very common.

See “Arranging for HomeCare Services section”.
Using an employer based company is strongly recommended by all legitimate patient advocacy groups and industry trade associations for numerous good reasons. A few of the primary areas of risk include:

Safety- Many recipients of HomeCare services are at a point in their lives where they are truly dependent on those services to live safely at home. If a privately hired caregiver suddenly is unable or unwilling to work then the recipient of care could find themselves in extreme danger.

Liability / Asset Protection- The more you have to lose the more risk you have. When a caregiver(s) is hired privately, the person who is paying the caregiver becomes the employer by law and has all the liability that comes along in an employment relationship. The private employer is now at extreme risk for injury (Workmans Comp) claims, minimum wage/ overtime claims, harassment claims, unemployment claims and even health insurance claims no matter how suspect the claims may be.

Screening- Responsible companies have thorough screening processes in place. Documented reference checks, nationwide criminal background checks, employment eligibility, health/drug testing and driving records are just some of layers of protection. Screening also includes examination of caregivers’ experience, skills sets and personalities- all important factors to in-HomeCare.

Choice- People in need of HomeCare tend to have dynamic needs. Changing needs can necessitate a change in caregiver for safety and practical considerations. A company is well suited to provide multiple caregiver candidates as needs change. Clients who hire someone privately are often simply “stuck” with the person they hired.

A “Referral Agency” is a company who does not legally employ their caregivers. It is debatable whether the referral agency model is even legal, but there are companies out there who chose to operate this way. Instead of being the legal employer and issuing W2s at the end of the year, the caregivers are actually 1099 independent contractors. This allows the Agency to usually charge a lower hourly rate, but the recipient of care actually assumes nearly all of the employer liability mentioned above. The client becomes the accidental employer. Many referral agencies try to hide the fact that their clients are the ones who bear the liability risk of having a caregiver working in their home. Click here for an example http://www.privatedutyhomecare.org/downloads/fAccidental_Employer.pdf
If the recipient of care has a valid long term care policy then it is very likely that some or possibly even all of the cost will be offset by the policy. To verify coverage eligibility clients should first speak with their long term care company and then get the company in touch with us. Unfortunately the most common types of health insurance including Medicare do not cover HomeCare services.

Join Our Team

HomeCare Professionals is always seeking to add only the best in-home caregivers to our team. Our philosophy is simple: the better we treat our caregivers, the better service we ultimately deliver.

We look for experienced caregivers who can communicate clearly and represent themselves and HomeCare Professionals with the utmost integrity.

HomeCare Professionals is a full service agency located in the San Francisco Bay Area. We have positions in San Francisco, San Jose and across the the Peninsula.

If you are interested in being part of a team that helps seniors and people with disabilities to live safely and independently, we may have a caregiving opportunity for you. HomeCare Professionals has live-in, hourly and respite hours that accommodates your needs.

All interested applicants should fill out our application HERE.

Contact Us

Questions? Use the form below to contact us.

Tel: 415.722.5658 | Fax: 650.757.4752 | Email: questions@hcprosonline.com

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