Our Mission

Since 2005, our mission at HomeCare Professionals has been simple:

We are here to help.

We can help those in need not only by providing quality care at great value, but also by answering questions, offering advice, suggesting resources, or simply by listening. Take a minute to look over the information on our website and do not hesitate give us a call for direct answers to your questions. We genuinely believe the more people and families we can help, the more successful HomeCare Professionals will be as a company and as an integral part of the Bay Area  care community.

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“The caregivers not only attended to my mother’s physical needs . . . they also brought positive energy into the house which helped with my Mom’s mental health.”
“I felt you were always willing to work with me in finding the right caregiver.”
“Thank you for giving me the piece of mind knowing that my mother had that exceptional care that any daughter would want for her mother, or any parent for that matter. I will be forever grateful.”
“I can’t thank you enough for the wonderful care you gave my mother”
“Thank you very much for the great help for Trudy in her battle with Parkinson’s Disease . . . you made a tremendous difference in the quality of her life and ours.”

 Our Services

HomeCare Professionals services are designed around the needs of each individual client.  We recognize that no two clients are the same and we welcome the challenge of meeting the personal needs of each client.   Care schedules ranging anywhere from a few hours a day, a few days a week to 24 hours a day / 7 days a week are possible. We are highly flexible and we work to establish a schedule that is optimal for our clients and their families.  Our caregivers are able to provide a broad range of services.  Some of the most common services HomeCare Professionals provides include:

Home Care Professionals
  • Ambulation + Mobility
  • Incontinence
  • Bathing
  • Medication Assistance
  • Dressing, Grooming + Hygiene
  • Light Housekeeping
  • Errands
  • Meal Preparation
  • Laundry
  • Companionship
  • And Much More!

Arranging for Our Services

At HomeCare Professionals we put the needs of our clients and their families first.  The process for putting a successful care plan in place can vary with each client.  Often our client’s urgency dictates the manner in which we proceed.  In some cases we are asked to begin services the within a few hours of the client making their initial contact.  In other cases, clients may take weeks or longer before deciding to start service.  HomeCare Professionals strives to be as flexible as possible which enables us to better meet our client’s needs and schedules, not the other way around.

Below is an outline of the steps most commonly taken to arrange for our services:

Step 1: Contact

The client or their advocate (someone acting on the client’s behalf) decide they are interested in exploring home care. They proactively research service providers or get a referral for a company that provides service in their geographic area of need.  The client/advocate will then calls or contact HomeCare Professionals and have a conversation about the general needs of the client.  Home care is not appropriate for everyone and during this initial conversation we will be able to determine if the client is a good candidate for home care services.  If the client is a candidate for home care care then an in-person assessment will be scheduled at a time and date convenient for the client should the client wish to proceed.

Step 2: The Assessment

The assessment is a thorough face to face consultation by HomeCare Professionals with the client/advocate where all relevant details pertaining to the care situation are discussed.  The exact cost, schedule, care needs and other factors are all examined and discussed.  In some situations it is possible to do the assessment over the phone when the client’s urgency does not permit the time for an in-person assessment.  The assessment is a collaborative meeting where we couple our experience of over a decade of providing care with the client / advocates personal knowledge and history of the recipient of care.  At the conclusion of the assessment clients will have a full and complete understanding of how our services work.  HomeCare Professionals does not charge any fees to assess potential clients.

Step 3: Caregiver Selection

HomeCare Professionals has a large team of caregivers who have a broad range of experience and backgrounds.  Making the right match between caregiver(s) and client is perhaps the most important aspect of what we do.  We utilize the information gathered during the assessment and take those many factors into pairing caregivers with clients.  Depending on client preference, one-on-one caregiver interviews with the client/advocate can be conducted during this step, however clients often simply ask HomeCare Professionals to make the caregiver selection once the assessment has been completed.  Once appropriate caregivers have been selected and confirmed, HomeCare Professionals is ready to provide service.

Step 4: Commencing Service

Once the caregiver(s) have been agreed upon and confirmed, all that is required is a signature on our service agreement and services can begin at the agreed upon time.

Get in touch today!

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You can call us at 1(855) 986 - 6647 or send an email to arrange your complimentary in-person assessments.
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 Our Rates

The cost of home care is understandably a major concern for most families.  Most clients and families don’t have unlimited financial resources to spend on home care.  It is therefore critical to understand not only what care costs, but also why home care costs what it does.  Anyone evaluating rates needs to be aware of what is (or perhaps is not) included in that rate; for example are taxes, insurance, bonding, screening, workers comp, etc. included in the rate?  At HomeCare Professionals, all of the above and much more are included in our rates. We are committed to provided the highest level of care possible.

Over the past decade, HomeCare Professionals is extremely proud of the fact that our rates have consistently been 10%  – 20%+ lower than our direct competition, while maintaining the highest quality of care.  Publishing exact rates is difficult due to the many factors possibly affecting the rates such as the location, difficulty of care, number of clients and especially new California regulation.  With a few simple questions answered, we are able to provide an exact and accurate quote.

Schedule Your FREE Assessment
HomeCare Professionals offers complimentary in-person assessments. During the assessment we will outline a care plan, costs, and ensure all questions are thoroughly addressed before services commence.  Read the “Arranging for Our Services” section above for more information about our assessments.


Matching the right caregiver to the right client is our first priority.

Homecare Professionals matches caregiver’s skills to client needs. In addition, we consider personality, religion, common interests and compassion as important factors. This creates the best possible match among client, caregiver, and family / loved ones. We believe compatibility and communication are key to a caring relationship. HomeCare Professionals Provides:

Certified Home Health Aides

Certified Nurse Assistants

Experienced Attendants + Homemakers

HomeCare Professionals employs all of our caregivers. This enables us to offer the utmost in convenience and liability protection for our clients. Included in our rates are:

  • All Payroll, State + Federal Taxes
  • Workmans Compensation Insurance
  • Professional + General Liability Insurance
  • Bonding

Every employee undergoes a careful screening process including:

  • Nationwide Criminal Background Checks
  • Social Security Number Verification
  • DMV Driving Report
  • Professional Reference Checks


The term “HomeCare” is often confused with the term “Home Health Care”. “Home Care” specifically means non-medical services that are provided in the recipient of care’s home. Most commonly, assistance with ADL’s (activities of daily living) is the primary area of need in for someone receiving home care. Please see our “Services” page for an expanded list of ADL’s and other examples of home care. Home care services are usually anywhere from 4 hours to 24 hours a day and can occur 7 days a week if need be. Payment for home care is typically an out of pocket expense for the client. Medicare and the vast majority of health insurance plans do not cover the cost of home care services (with the exception of Long Term Care Insurance) because the services are classified as non-medical.

“Home Health Care” refers to medical services administered in the patient’s home.  Similar to a prescription, home health care visits require a physician’s order to be initiated.  The most common examples of home health care include Physical Therapy, Occupational Therapy, and home nurse visits. Home Health visits are typically 1 to 2 hours in length and occur once to twice a week depending on the patient’s needs. Payment for home health is typically covered by the patients health insurance plan and/or by Medicare, Medicaid or MediCal.

It is very common for people to receive both home care and home health care concurrently. Usually the services will be provided by two separate companies who work together to try and achieve the best possible outcome for the client/patient.  Home care services can be for as long or as short of a duration as the client sees fit, while home health care is typically bound by insurance and/or Medicare limitations and are therefore offered for a limited range of time.

Using an employer based company is strongly recommended by nearly all major hospital systems, senior advocacy groups and industry trade associations such as the National Association for Home Care and Hospice (NAHC), the Home Care Association of America (HCAOA) and the California Association of Health Services at Home (CAHSAH) for numerous good reasons. A few of the primary areas of risk include:

Safety- Many recipients of home care services are at a point in their lives where they are truly dependent on assistance to live safely remain living at home.  Employer based home care companies typically have multiple available caregivers at any given time.  That way if the caregiver on duty gets sick, injured or has an emergency as suitable replacement can be sent quickly. If a privately hired caregiver suddenly is suddenly unable or unwilling to work then the recipient of care could find themselves in extreme danger if no substitute is available.

Liability / Asset Protection- The more you have to lose the more risk you have. Generally speaking, when a caregiver is hired privately, the person who is paying the caregiver becomes the employer and can have all the liability that comes along in an employment relationship. The private employer is now at extreme risk for injury (Workmans Comp) claims, minimum wage/ overtime claims, harassment claims, unemployment claims and even health insurance claims no matter how suspect the claims may be.

Screening- Responsible companies have thorough screening processes in place. Documented reference checks, nationwide criminal background checks, employment eligibility, health/drug testing and driving records are just some of the layers of protection. Screening also includes examination of caregivers’ experience, skills sets and personalities- all important factors in home care.

Choice- People in need of home care tend to have dynamic needs. Changing needs can necessitate a change in caregiver for safety and practical considerations. A company is well suited to provide multiple caregiver candidates as needs change. Clients who hire someone privately are often simply “stuck” with the person they hired.

A “Domestic Referral Agency” (DRA) is a company that does not legally employ their caregivers as W2’d employees.  DRAs instead elect to classify their caregivers as 1099 Independent Contractors.  This business model usually allows the DRA to charge a lower hourly rate, but the recipient of care can then be burdened with the all of the liability that a true employer has such as caregiver injuries lawsuits, wage and hour lawsuits, unemployment claims and discrimination claims.   The client and/or their family can become an unknowing “accidental employer” in this scenario.  DRAs are supposed to disclose the potential liability issues to their clients, but it is difficult to determine if the required disclosures are being made.

An employer based home care company, such as HomeCare Professionals, assumes all of the employer responsibility so that our clients don’t have to worry about “what if something goes wrong”.  We believe this is the morally right way to operate a company that is truly and advocate for seniors.  This model does cost a bit more than the DRA model, but the security and piece of mind are well worth the additional cost to our clients.

If the recipient of care has a valid Long Term Care Insurance policy then, Yes!  Some or possibly all of the cost can be covered by the Long Term Care policy. The exact amount depends on the specific terms of each client’s policy.  To verify coverage eligibility and other details clients should first speak with their long term care company and then confer with HomeCare Professionals.  We are experienced in working with client who have Long Term Care insurance and we are happy to provide assistance in figuring our our client’s policies.

There is also a benefit available through the Veteran’s Association called the Aid & Attendance Benefit.  It is available to veterans and their surviving spouses.  The qualifying and applying for the benefit can be complicated, but please do not hesitate to contact us if you would like more information about this VA benefit.

Unfortunately the most common types of health insurance including Medicare do not cover home care services because home care services are by definition non-medical.

Join Our Team

HomeCare Professionals is always seeking to add only the best in-home caregivers to our team. Our philosophy is simple: the better we treat our caregivers, the better service we ultimately deliver.

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We look for experienced caregivers who can communicate clearly and represent themselves and HomeCare Professionals with the utmost integrity.

HomeCare Professionals is a full service agency located in the San Francisco Bay Area. We have positions in San Francisco, San Jose and across the the Peninsula.

If you are interested in being part of a team that helps seniors and people with disabilities to live safely and independently, we may have a caregiving opportunity for you. HomeCare Professionals has live-in, hourly and respite hours that accommodates your needs.

All interested applicants should fill out our application HERE.

Contact Us

Questions? Use the form below to contact us.

Tel: 1.855.986.6647 | Fax: 650.757.4752 | Email: questions@hcprosonline.com

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